Returns & Exchanges

At Cahaba Cycles, we want you to be completely satisfied with your cycling gear and offer a 30-day return window on most items in new, unused condition. If your purchase doesn't meet your performance needs, we are here to help with a seamless exchange or refund process.

Return Process

• 1.
  Verify Eligibility

  Ensure your items are in original condition with all packaging and tags attached within 30 days of the original purchase date.

• 2.
  Gather Documentation

  Locate your original sales receipt or order confirmation email to facilitate a faster lookup in our point-of-sale system.

• 3.
  Choose Your Return Method

  Bring your items to any of our local Birmingham-area retail locations for an immediate exchange, or contact our support team for mail-in instructions.

• 4.
  Receive Refund or Credit

  Once processed, your refund will be issued to the original payment method, or you can opt for an immediate in-store credit to upgrade your gear.